Thursday, February 18, 2021

Trauma-Informed Communication: webinar recording and bonus links!

 A couple weeks ago I got an email from my landlord with no context (just "please see attached" and a generically-named attachment. It was information about my utility bill. It looked like I had to pay something, but turns out I didn't.

Now, I know there's no way of them knowing that something like this would activate my stress response; but also, realistically, this is a pandemic. A time when we hear news stories everyday of people being evicted. A time when the housing and jobs crunch here in my area has only been exasperated by income loss across the community.

Did this notice activate my stress response? Yes. But did it also make me reflect on other interactions and inspire me to write to Emporia State with an idea for a new webinar? Also yes.

This webinar was tough to develop and present and I'm actually taking two days off work as a result (I did this without knowing how I'd feel just in case but: Thanks, Past-Bryce. You're the best. Love, Bryce). I share this just so you know where I'm at; I may not have the best time replying to emails right now. Thanks for understanding.

Here's the blurb for it for some more info:

2020 was quite the year, to put it mildly. 2021 promises new opportunities and challenges amid continued demands for normalcy against the backdrop of a collective traumatic event. Oh, by the way, did you respond to that email from a few weeks ago? No, the other one. There’s no doubt the pandemic and other high-profile crises are affecting our brains and our lives. How can we effectively communicate with one another in order to maintain trust and transparency for our staff and patrons?

Bryce Kozla, presenter of “Being Trauma-Informed During a Pandemic” is back with some go-to tips for successful interactions when possibly everyone involved is affected by prolonged, toxic stress.


There's a part in the middle where it cuts out for a minute, but it comes back, don't worry!

I wanted to make sure to share some links related to this presentation:
Grounding/Safety Box example (I like this one because it gets into explanations)

I also wanted to be sure to highlight some other wonderful resources:
"Pandemic! Productivity! Life! Hacks!" (the title is a little tongue-and-cheek)

Thank you so much for your interest in this webinar. Hang in there.